Terms of service
TERMS OF SERVICE
Last updated: September 11, 2026
Welcome to ORYVEN. These Terms of Service (“Terms”) govern your use of our website, oryvenlife.com, and your purchase of products from ORYVEN. By accessing our website or placing an order, you agree to these Terms.
1. Online Store
ORYVEN operates an online retail store offering dietary supplements, nutritional products, and wellness-related products. Products are intended for personal use unless otherwise stated.
You must provide accurate and complete information when placing an order. We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or payment issues.
2. Products and Information
We make reasonable efforts to display product descriptions, images, ingredients, quantities, and other information accurately. Product packaging, appearance, or manufacturer information may occasionally be updated by the supplier or manufacturer.
Information provided on this website is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease.
Dietary supplements are not a substitute for professional medical advice, diagnosis, or treatment. Customers should consult an appropriate healthcare professional before using dietary supplements if they are pregnant, nursing, taking medication, have a medical condition, or have questions regarding whether a product is suitable for them.
3. Pricing and Payments
Prices displayed on our website are shown in the currency indicated at checkout. Applicable shipping charges, taxes, or other charges, if any, will be displayed before the order is completed.
Payments are processed through third-party payment providers. ORYVEN does not directly store complete payment card information.
We reserve the right to correct pricing or product information errors and, where necessary, cancel affected orders and issue an appropriate refund.
4. Orders
An order confirmation does not necessarily constitute final acceptance of an order. Orders may be subject to payment authorization, fraud prevention checks, product availability, and other reasonable verification.
If we cannot fulfill an order, we may cancel the affected item or order and provide a refund where payment has already been collected.
5. Shipping and Delivery
Shipping times displayed on our website are estimates and may vary depending on destination, carrier operations, customs procedures, weather, and other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. ORYVEN is not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer.
Additional information is available in our Shipping Policy.
6. Returns, Refunds, and Cancellations
Returns, refunds, replacements, and cancellations are handled according to our Refund Policy and applicable consumer protection laws.
Because certain wellness and dietary supplement products may be consumable or hygiene-sensitive, eligibility for return may depend on the condition of the product, whether it has been opened, and applicable law.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.
7. Intellectual Property
The ORYVEN name, branding, website design, graphics, written content, and other original materials appearing on our website may not be copied, reproduced, distributed, or used for commercial purposes without permission, except where permitted by law.
Third-party product names, trademarks, packaging, and other intellectual property remain the property of their respective owners.
8. Acceptable Use
You may not use our website for unlawful, fraudulent, abusive, or malicious purposes, interfere with the operation or security of the website, attempt unauthorized access to our systems, or use the website in a way that violates applicable law or the rights of others.
9. Third-Party Services
Our store may rely on third-party services for functions such as payment processing, ecommerce infrastructure, shipping, analytics, and other operational services.
Your use of certain third-party services may also be subject to the applicable provider's terms and privacy practices.
10. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, ORYVEN is not liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
11. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements. The current version will be published on this page with an updated revision date.
13. Contact
If you have questions regarding these Terms, an order, payment, or our products, please contact us using the contact information provided on our website at oryvenlife.com.
ORYVEN
Online Retail Store
Bishkek, Kyrgyzstan